Welcome to the official website (“Site”) of Heart of Midlothian Football Club (the “Club”). This website is operated by Stream Digital Ltd on behalf of the Club.

PLEASE READ THE FOLLOWING CAREFULLY BEFORE YOU USE THE SITE.

Last Updated 10th July 2024

In using this website, you agree to the following terms and conditions (including the Privacy Policy) (“Terms and Conditions”). If you do not accept any of them, you should exit this Website now.

Amending the Terms and Conditions The Club and Stream Digital Ltd reserves the right to change the Terms and Conditions from time to time and your use of the Site following such change shall be deemed to be your acceptance of such change. The Club and Stream Digital Ltd further reserves the right, at any time, to charge you for accessing certain materials on this Site and/or to make access to certain materials on the Site conditional on you agreeing to additional terms and conditions.

Use of the Site The contents and materials on this Site and the software used to provide this Site are the property of, or are under licence to, The Club and Stream Digital Ltd or its licensors (including the Club). You acknowledge that you are only entitled to use this Site for personal purposes and to purchase goods or services. You will not use any area of this Site for any commercial purpose or gain without the prior written consent of The Club and Stream Digital Ltd.

No business or commercial entity shall be entitled to register to use the goods or service for any commercial purposes, without prior written consent of Stream Digital Ltd.

The use of a virtual private network (VPN) to change your IP location in order to allow live streaming in the UK & Ireland is strictly prohibited.  Stream Digital Ltd have systems in place to monitor such activity and any person found using these services will have their account blocked immediately.

Links to other websites The Site contains links to third party websites. These third party websites are beyond the control of The Club and Stream Digital Ltd and The Club and Stream Digital Ltd does not accept any responsibility for the content of these websites or for any transactions that you may make on these websites. Your use of these third party websites, and any resultant transactions, will be subject to separate terms and conditions.

Links to the Site You must not create a link (of whatsoever nature) to the Site without the prior written consent of The Club and Stream Digital Ltd. Consent to the creation of a link to the Site from The Club and Stream Digital Ltd should not be taken to be either express or implied consent to use any of the content or materials that appear on the Site. Separate written consent from The Club and Stream Digital Ltd is required before you may use any of the content or materials that appear on the Site for whatever purpose.

Copyright  All copyright, trademarks, materials and content appearing in the Site are c on the Site are the property of, or are under licence to, The Club and Stream Digital Ltd or its licensors (including the Club) and are protected under copyright laws throughout the world. Copying or reproduction of all or part of the materials or content appearing in the Site is prohibited.  You are permitted to use this Content only as expressly authorised in writing by The Club and Stream Digital Ltd or its licensors (including the Club), its licensors or in accordance with these terms and conditions of use. You must not and agree not to assist or facilitate any third party to copy, reproduce, repurpose, transmit, distribute, commercially exploit or create derivative works except as permitted by these terms and conditions of use.  If you become aware of any such distribution or commercial exploitation of the Content, you agree to notify us immediately.

Trademarks The trade or service marks on the Site are the property of, or are under licence to, The Club and Stream Digital Ltd or its licensors (including the Club). Trade or service marks used in the Site may be not be used or reproduced without the written permission of The Club and Stream Digital Ltd.

Acceptable Use Policy 

The Club and Stream Digital Ltd ask you not to introduce prohibited material or content to the Site.  For the purposes of these Terms and Conditions prohibited material or content include materials or content which in The Club or at Stream Digital Ltd’s sole discretion could: (i) be illegal or contain information or instructions relating to illegal activities; (ii) be abusive, obscene, defamatory, racist or otherwise undesirable; (iii) involve the transmission of junk mail or unsolicited mass mailing; (iv) contain sexually explicit or pornographic images or content; (v) be harmful to people under the age of 18; (vi) infringe the rights of any person, business, company or organisation; or (vii) engage commercial activity without consent.  The Club and Stream Digital Ltd reserves the right to remove any prohibited material or content at any time and without notice.

Any material and content that you send to or post on the Site will be treated as non-confidential and non-proprietary.  You will not have any claim that the use of such material or content infringes any of your rights, including moral rights such as the right to approve the way in which The Club and Stream Digital Ltd uses such material.  All material or content (other than Personal Data) that you submit to the Site in whatsoever form may be used by The Club and Stream Digital Ltd in any way without liability for any royalties or other fees and without limit in time and throughout the world.  You undertake that you will only submit material or content to the Site containing any third party personal or financial data if you have the express written consent of that third party.  You acknowledge that the internet is not a completely private or secure medium and any material or content that you send to this Site may be intercepted by others.

The Club and Stream Digital Ltd accept no liability in respect of any material submitted by users and published on the Website.

Suspension or termination of your use of the Site The Club and Stream Digital Ltd may suspend or terminate your use of the Site if, in its sole discretion, you are in breach of any of the Terms and Conditions. The Club and Stream Digital Ltd reserves the right to pursue any and all legal remedies available to it in order to enforce such a suspension or termination.

Reservation of Rights The Club and Stream Digital Ltd reserves the right to suspend all or any of the services offered through the Site or access to the Site itself for technical, legal or regulatory reasons. Wherever possible, The Club and Stream Digital Ltd will provide notice of such matters.

Interruption to Service The user accepts that computer and telecommunication services are not fault free and may experience or require occasional period of downtime (during which some or all of the services offered through the Site will not be available) whether for repair, maintenance, upgrading or otherwise, and The Club and Stream Digital Ltd cannot guarantee uninterrupted availability. Users shall have no claims whatsoever in respect of any such period of non-availability.

Cancellations and Refunds

Hearts TV is a recurring subscription-based product, if you decide to cancel your subscription prior to using the Hearts TV Service, you will be entitled to a full refund of the Fee.  We will refund such sums by crediting your credit / debit card (as applicable). Any notice given by you after you access the Service, will not be entitled to receive a refund.

You can cancel your subscription by selecting the “Would you like to cancel your subscription?” option situated at the bottom right of the “Subscription” tab (the “Subscription” tab can be found within the “My Account” section of the site).  Please follow the cancellation instructions. Confirmation of your cancellation will appear on screen and you will also receive a confirmation email.  When you cancel your monthly or annual subscription you shall be entitled to access the content pursuant to your subscription contract until the expiry of the period for which you have paid the subscription fee.  If you wish to contact us in respect of this Service, please email HeartsTV@Streamdigital.tv.

Indemnity You agree at all times to indemnify and keep indemnified The Club and Stream Digital Ltd against all losses, damages, costs or expenses and other liabilities (including legal fees) incurred by, awarded against or agreed to be paid by The Club and Stream Digital Ltd arising from your use of this Site (including the creation of a link to the Site or the introduction of content or material to this Site).

Disclaimer The Club and Stream Digital Ltd is not responsible for any material or content included on the Site by any third party. The Club and Stream Digital Ltd makes no representations or warranties that the material or content contained on or accessible via the Site is accurate, complete or current or that use of the Site is free from defects including but not limited to viruses or other harmful elements.

Liability To the fullest extent possible under the law and unless otherwise agreed in writing, The Club and Stream Digital Ltd shall not be liable to you for any direct, indirect, consequential, incidental, special or punitive damages or loss or profits, business or anticipated savings or loss of or corruption of data whatsoever, even if The Club and Stream Digital Ltd has been advised of the possibility of such damages or loss. This does not affect your statutory rights as a consumer under law.

Information about You

We process information about you in accordance with our Privacy Policy.  To learn more about what information we collect, the measures we put in place to protect this information and how we use it we advise you to read the Privacy Policy.

Law and Jurisdiction

These Terms and Conditions shall be governed by, and construed exclusively in accordance with, Scottish law. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the Scottish courts.

Addresses

Heart of Midlothian FC

Tynecastle Stadium

McLeod Street

Edinburgh

EH11 2NL

Stream Digital Ltd

3 Rennie Square

Brucefield Industrial Park

Livingston

West Lothian

EH54 9DF